Whenever you connect with the Pension Centre, make sure your contact information is up-to-date. November and December and from late January to March are busy times when you can expect longer wait times. If the wait time is longer you’ll hear an automated message as soon as you reach the toll-free number. The Pension Centre commits to answering your call within 180 seconds, 80 per cent of the time. For example, a daughter and her father can use a speakerphone together to speak with a Pension Centre representative. The pensioner can provide that over the phone, or they can send a signed letter that authorizes you to obtain information on their behalf. If you’re calling on behalf of someone else, such as a spouse or parent, the Pension Centre needs their permission to speak to you. Your mailing address and telephone number. Your pension number, your personal record identifier (PRI) from your pension statement or pay stub, or your social insurance number. For help, please contact the Sun Life Financial customer care centre 1-88 (toll-free) or 61. #Sun life dental provider login password
Use your ID and password to log onto the website for up-to-date information. The values and benefit described in the tutorials are not specific to the PDSP. To learn more about online access to Sun Life Financial, the company that provides coverage for the PDSP, check out the following e-tutorials:ĭisclaimer: the information in the e-tutorials provides an overview of the site and functionality.
PDSP Enrolment Information and Plan Summary. Please note that conditions may apply.Ĭomplete details on the PDSP are set out in the PDSP Plan Rules. It provides dental coverage to eligible federal pensioners and their family members who qualify, including survivors. The voluntary PDSP was established by the Government of Canada in 2001.
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